Tuning for the Giant E+ range is now available!
The tuning is performed by connecting a laptop to your Giant E+ Syncdrive ebike. Once connected we are able to set a custom speed limit up to 70kph without any need for hardware modifications.
This is achieved by modifying the value of the wheel circumference in the giant firmware to a custom value depending on the required speed. If you have a speedometer on your ebike the reading will be incorrect by the ratio of the original circumference to the new value. For example when changing the limit to 50kph the circumference is halved which means when the speedometer reads 20kph you will be traveling 40kph.
The change is completely reversible should you have any need to return to the stock settings. Such as warranty claims or sale of the bike.
Is there a cost to change the software back to factory settings for a warranty claim? Is there then another cost to go back to the modified version?
Hi Steven
No cost to change back to factory settings and no cost to restore unlock after a claim. Some Agents may charge a small fee to cover there travel time if they have to travel a long distance to perform the modification.
Hi – Contacted the Newcastle dealer but was told they cannot do Giant as they don’t have the required plug?
Hi Chris
Yes the Giant Service tool is very hard to obtain so not all dealers currently can perform the upgrade, Our Sydney agent is the closest agent to Newcastle that has access to the Giant Service tool and is able to perform the upgrade.
Hi, do you have anybody in Adelaide SOuth Australia that can do this upgrade on a Giant Stance E+
Hi Mark
Yes you can make an appointment to be unlocked with our agent in Aldgate he can be contacted on 1800 422 832.
I’m in N California and I want someone to do this for me. do you have anyone here to contact? I have a new 2020 Reign E 2 pro.
WIll this draw more energy from the battery, I usually ride in eco or #2 power modes.
Hi Robert
We do not have anyone that can perform the upgrade for you, If you can get hold of a Giant service tool usb dongle we can help you perform the upgrade on your own bike. Typically giant will not sell the service tool to end users, You may be able to loan one if you have a good relationship with a local giant store.
I am in Brisbane. How much is to unlock the speed on a Giant EBike?
Hi Adam
Is is $300 for the Giant Software Unlock. You can find our Brisbane agents contact details on the dealer locations page.
Hi, how does this work, do I have to take my bike somewhere? Do I do it myself?
Thanks in advance
Hi Alvaro
The upgrade is performed by one of our agents via a laptop. You can contact us by email at unlock@epicebikes.com.au to find your closest agent.
Will this work with a Giant reign E+ 2?
Yes our unlock is compatible with the Reign E+2
Hi!
Can i unlock the fathom e+ 1 Pro 2019 too with your Software?
Yes the fathom e+ 1 Pro is compatible with our software unlock
Hi,
I have a Giant e+2 MTB with the Yamaha syncdrive motor. Will this system be able to be modified using the EPlus system.
Hi Terry
Yes your Giant e+2 will be compatible with our software unlock
Hi Can you advise the additional impact on the battery ? On my Giant E-Fathom I use 70% of the battery for a 40k ride with maxed power.
Whats the likely impact to this 70% with your update to the bios?
Cheers
Hi Nic
We have not noticed any measurable change in battery life after the upgrade. If you rode above 25km/ph without assistance for a large portion of the ride then with the bike unlocked and assistance being offered the whole ride you may be able to notice a difference.
Do you have anyone in Perth that can do the reflash?
The unit has a memory that gives average speed of the bike etc and is used in warranty claims. After reflashing to stock do these values remain?
Yes Derek is our perth agent 0478111362. We have returned a number of bikes to standard after being flashed and have had no issues with warranty claims or detection of the bike being modified in any way.
Hi, do you plan to place any dealers in NZ?
We have not had any leads on NZ dealers. we are open to suggestions on shops or individuals you may know who would be interested in becoming a dealer.
Apologies, I’ve only just seen your reply. I’ll look into it, what does becoming a dealer entail? I am interested
Hi Stephen
John will contact you via email to discuss the process of becoming a dealer.
Is it possible to have this shipped to the UK?
No the upgrade must be performed by one of our agents